Frequently Asked Questions

This page contains information to address common concerns that may be encountered with the website. If, after checking this list, you still cannot resolve the issue, feel free to email us (Scroll down to see other ways to contact us)

Important information

Download FAQ

To view the SmartMove website we recommend the following browsers: Google ChromeMozilla Firefox , Microsoft Edge.  and Apple Safari (click on name to go to download page)

Internet Explorer (IE) is not compatible with this website and therefore might not display the content as designed. (includes IE versions 11 and prior)

In the event of not being able to expand the below question tabs for answers, you may download the complete Frequently Asked Questions (FAQ) document using the below link.

Contact details

If you have any questions or experiencing technical issues please contact us via the channels below.

Email: smartmove@dmirs.wa.gov.au

Telephone: 1300 307 877

WorkSafe SmartMove
Department of Mines, Industry Regulation and Safety

Postal address: Locked bag 100, East Perth, WA 6892

Location: Mason Bird Building, 303 Sevenoaks St, Cannington, WA 6107