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Hospitality
Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.
Passing requirement: 100% with unlimited tries
Timing: Estimated learning time – 30 to 34 minutes
Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.
Passing requirement: 100% with unlimited tries
Timing: Estimated learning time – 30 to 34 minutes
Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.
Passing requirement: 100% with unlimited tries
Timing: Estimated learning time – 30 to 34 minutes
The hospitality industry employs a large proportion of young workers (aged between 15 and 24). Working in this industry involves providing customer service to visitors in various settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible job roles include:
- café attendant or barista
- bar attendant, food and beverage attendant or waiter/waitress
- catering assistant or function attendant
- front office assistant or front desk receptionist
- porter or room attendant.
In this industry, young workers often work in casual or part-time positions, late nights, public holidays and weekends.
Be aware!
19%
of work-related injuries in this industry happened to young workers.
Possible job roles include:
- café attendant or barista
- bar attendant, food and beverage attendant or waiter/waitress
- catering assistant or function attendant
- front office assistant or front desk receptionist
- porter or room attendant.
In this industry, young workers often work in casual or part-time positions, late nights, public holidays and weekends.
Be aware!
18%
of work-related injuries in this industry happened to young workers.
Top incident causing injuries were from:
Other hazardous areas to look out for:
Electrical safety
Fire hazards
Infectious diseases
Working in hot conditons
Violence and aggression
Fatigue
Other hazardous areas to look out for:
Electrical safety
Fire hazards
Infectious diseases
Working in hot conditons
Violence and aggression
Fatigue
Source: WorkCover WA (2024). Workers’ compensation Western Australian claims data 2018-19 to 2022-23p
Note: Calculation based on a five-year total from 2018-19 to 2022-23p. Based on the percentage of all incidents, the combination of all injuries is not equal to 100%
Injuries are measured by number of LTI/Ds (1+days/shifts lost)
SmartMove hospitality industry is classified under ANZSIC 2006 – Classes 4400, 4511, 4513
Source: WorkCover WA (2022). Workers’ compensation Western Australian claims data 2016-17 to 2020-21p
Note: Calculation based on a five-year total from 2016 -17 to 2020-21p. Based on the percentage of all incidents, the combination of all injuries is not equal to 100%
Injuries are measured by number of LTI/Ds (1+days/shifts lost)
SmartMove hospitality industry is classified under ANZSIC 2006 – Subdivision and groups 44, 4511, 4513
Are you currently working in or planning to work in this industry?
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Are you currently working in or planning to work in this industry?
Login to learn more about how to protect yourself at work.
Acknowledgement of Country
The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.
WorkSafe SmartMove
Department of Energy, Mines, Industry Regulation and Safety