Hospitality

Hospitality

Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.

Passing requirement: 100% with unlimited tries

Timing: Estimated learning time – 30 to 34 minutes

All SmartMove learning resources require a steady and reasonably fast internet connection to work properly. The performance of the resources depends on the end-user's internet connection speed, network capability and amount of active users accessing the resources at the same time.

Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.

Passing requirement: 100% with unlimited tries

Timing: Estimated learning time – 30 to 34 minutes

All SmartMove learning resources require a steady and reasonably fast internet connection to work properly. The performance of the resources depends on the end-user's internet connection speed, network capability and amount of active users accessing the resources at the same time.

Structure: 7 sections with a quiz each, followed by “Spot the Hazard” simulation exercise.

Passing requirement: 100% with unlimited tries

Timing: Estimated learning time – 30 to 34 minutes

All SmartMove learning resources require a steady and reasonably fast internet connection to work properly. The performance of the resources depends on the end-user's internet connection speed, network capability and amount of active users accessing the resources at the same time.

The hospitality industry employs a large proportion of young workers (aged between 15 and 24). Working in this industry involves providing customer service to visitors in various settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Possible job roles include: 
  • café attendant or barista
  • bar attendant, food and beverage attendant or waiter/waitress
  • catering assistant or function attendant
  • front office assistant or front desk receptionist
  • porter or room attendant.

In this industry, young workers often work in casual or part-time positions, late nights, public holidays and weekends.

Be aware!

19.4%

of work-related injuries in this industry happened to young workers.

Possible job roles include: 
  • café attendant or barista
  • bar attendant, food and beverage attendant or waiter/waitress
  • catering assistant or function attendant
  • front office assistant or front desk receptionist
  • porter or room attendant.

In this industry, young workers often work in casual or part-time positions, late nights, public holidays and weekends.

Be aware!

19.4%

of work-related injuries in this industry happened to young workers.

Top incident causing injuries were from:

Contacting hot objects
0%
Hitting moving objects
0%
Being hit by falling objects
0%
Contact with a chemical or substance
0%
Slips, trips and falls
0%
Muscular stress
0%
Falling from height
0%

Other hazardous areas to look out for:

Electrical safety

Fire hazards

Infectious diseases

Working in hot conditons

Violence and aggression

Fatigue

Other hazardous areas to look out for:

Electrical safety

Fire hazards

Infectious diseases

Working in hot conditons

Violence and aggression

Fatigue

Source: WorkCover WA (2020). Workers’ compensation Western Australian claims data 2014-15 to 2018-19

Note: Calculation based on a five-year total from 2014 -15 to 2018-19. Based on the percentage of all incidents, the combination of all injuries is not equal to 100%

Injuries are measured by number of LTI/Ds (1+days/shifts lost)

SmartMove hospitality industry is classified under ANZSIC 2006 – Subdivision and groups 44, 4511, 4513

Source: WorkCover WA (2020). Workers’ compensation Western Australian claims data 2014-15 to 2018-19

Note: Calculation based on a five-year total from 2014 -15 to 2018-19. Based on the percentage of all incidents, the combination of all injuries is not equal to 100%

Injuries are measured by number of LTI/Ds (1+days/shifts lost)

SmartMove hospitality industry is classified under ANZSIC 2006 – Subdivision and groups 44, 4511, 4513

Are you currently working in or planning to work in this industry?

Login to learn more about how to protect yourself at work.

Are you currently working in or planning to work in this industry?

Login to learn more about how to protect yourself at work.